Privacy Policy
This privacy policy explains how we collect, use, share, and protect information about our GoBelle members and GoBelle professionals (collectively referred to as “GoBelle users” or “you”). Your privacy matters to GoBelle LLC (“GoBelle,” “we,” or “us”).
This privacy applies to information we collect on the GoBelle application (the “GoBelle app”) and on our website at www.gobelle.app (“GoBelle website”) (collectively referred to as the “GoBelle services”).
The policy we are providing in our app or website does not apply to information that you provide to or is collected by any third party whether through or in connection with your use of the GoBelle services or otherwise. By using GoBelle services, you agree and acknowledge that GoBelle has no responsibility or obligation to maintain and safeguard any information you may provide to or is gathered by any third party.
This privacy policy is included by reference in our GoBelle member terms of use and GoBelle professional terms of use.
Information Collected by GoBelle
1. Personal Information
GoBelle may request personal details that can identify you, such as:
- Name, email address, physical address, and phone number.
- Communication preferences (text, calls, or email).
- Login details, profile information, and areas of interest.
For GoBelle Professionals, additional data may be gathered through background checks. Third-party services may be used to verify and update contact information for accuracy.
2. Non-Personal Information
When using the GoBelle App or services, certain data is automatically collected using technology:
- Usage Details: Information about your interactions with GoBelle services, such as location data, communication details, and accessed resources.
- Device Information: Data related to your device, such as its unique identifier, IP address, operating system, browser type, and network information.
- Stored Information and Files: Metadata and other data associated with files on your device.
- Location Information: Real-time location data from your device. Users can disable location data in their device settings but doing so may limit certain features of GoBelle services.
Tracking Technologies
- Cookies: Small files placed on your device to collect data. You can disable cookies in your device settings, but this may limit access to certain parts of GoBelle services.
- Web Beacons: Small electronic files embedded in web pages or emails to monitor user activity, such as email opens or page visits.
- Embedded Scripts: Temporary programming code that tracks user interactions (e.g., link clicks) while using GoBelle services. This code is inactive or deleted after your session ends.
How GoBelle Uses and Shares Your Information
GoBelle collects and utilizes your information, including personal data, to:
- Deliver GoBelle services, products, or information you request.
- Fulfill purposes for which you provide the information.
- Communicate with you about your account, services, or updates.
- Meet contractual obligations and enforce rights, including billing and collections.
- Notify you of service updates or changes to offerings through the GoBelle app or website.
Usage Data Enhancements
GoBelle uses data to:
- Improve functionality and tailor services to user preferences.
- Estimate user demographics and usage trends.
- Customize user experiences and recognize returning users.
Location Data
Location information is used to:
- Provide GoBelle professionals with member addresses for requested services.
- Track professional locations for operational purposes.
Promotional Communications
GoBelle may use your information to send emails about its own or third-party products and services. Users can opt out by adjusting preferences or contacting GoBelle. Phone numbers are only used for agreed-upon purposes and are not shared for marketing.
Advertising
GoBelle may display advertisements adjusted to advertiser preferences. Although personal data is not shared for these purposes without consent, interactions with ads may indicate relevance to the advertiser’s criteria.
Information Sharing
GoBelle may share personal data under the following circumstances:
- With affiliates and service providers: To support business operations, provided they maintain confidentiality.
- During business transfers: In the event of mergers, acquisitions, or asset sales, personal data may be part of the transferred assets.
- For marketing: With your consent, third parties may receive data to promote their products.
- Legal and safety obligations: To comply with legal processes, court orders, or protect the safety and rights of GoBelle, its users, or others.
- Fraud prevention: For purposes like fraud protection or credit risk reduction.
GoBelle may also share aggregated, non-identifiable information without restriction.
Your Options for Managing the Collection, Use, and Disclosure of Your Information
GoBelle provides various mechanisms to help you manage how your personal information is collected, used, and shared:
- Tracking Technologies: Configure your browser to block all or specific cookies or to alert you when cookies are being sent. Disabling cookies may limit certain features of GoBelle services.
- Location Information: Control whether GoBelle services access your device’s real-time location through your device’s privacy settings. Blocking location data may render parts of the GoBelle services inaccessible or non-functional.
- Promotional Communications: To opt out of email promotions from GoBelle or third parties, adjust your preferences in your account settings or email your request to Gobelleapp@gmail.com.
- Targeted Advertising: If you do not wish for GoBelle to use your data for delivering tailored advertisements, email Gobelleapp@gmail.com.
- Third-Party Advertising and Marketing: Prevent information sharing with third parties for advertising by emailing Gobelleapp@gmail.com.
Accessing and Updating Your Personal Information
Users can view and update their personal information by logging into the GoBelle services and navigating to their account profile. Alternatively, requests to access, correct, or delete personal information can be submitted by emailing Gobelleapp@gmail.com.
Deleting your personal information requires the deletion of your entire user account.
Responsibility for Protecting Your Information
The security of your personal information also relies on your actions. If you have been provided with or have created a password to access GoBelle Services, it is your responsibility to keep it confidential. While GoBelle employs measures to safeguard your data, the transmission of information over the internet carries inherent risks. GoBelle is not liable for any breaches of privacy settings or security measures.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at Gobelleapp@gmail.com.
